by admin | Aug 28, 2018 | Sound Advice
Hello! I thought today I would give you a reminder about some words not to use when working with a client. One of those groups of words is “I don’t know”. You see it should be, “I don’t know but I’m going to find out.” You see...
by admin | Aug 27, 2018 | Sound Advice
Hello! It’s all about handling complaints. My recommendation is that when you receive a complaint, send a thank you note! Let them know you appreciate them complaining, because if they didn’t complain then you wouldn’t learn what is causing other...
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