Comments You Might Want to Avoid!

Comments You Might Want to Avoid!

Hello! I thought today I would give you a reminder about some words not to use when working with a client. One of those groups of words is “I don’t know”. You see it should be, “I don’t know but I’m going to find out.” You see...
Thank You For Complaining

Thank You For Complaining

Hello! It’s all about handling complaints. My recommendation is that when you receive a complaint, send a thank you note! Let them know you appreciate them complaining, because if they didn’t complain then you wouldn’t learn what is causing other...